If you run a business, you know how important communication skills are to your business success.

Join us on Tuesday, January 23 at 1 pm for a workshop with Mary Jane Copps on Essential Communication Skills for Business Owners.

Essential Communication Skills for Business Owners

Presented by: Mary Jane Copps, The Phone Lady

Tuesday, January 23 at 1 pm

This class focuses on how to communicate with both customers and potential customers. It will cover phone, email, text, and video communication as well as listening skills. We'll also look at the importance of proactive vs reactive communication. You will be provided with an e-book on the importance of creating a follow-up process.

Workshops are up to 2 hours long and take place on Zoom. Courses are FREE, you must register to get the Zoom info. To reserve your spot, contact Allison.Hirschfeld@cbdc.ca.